crystal beach hotel ocean city, md bed bugs

All content should be genuine and unique to the guest. Customer service/satisfaction is not a priority at this hotel. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Taxes and fees that are shown are estimates only. The stay was great and the staff was few, but very nice. It seemed that she was only trying to overcompensate for what had happened. Please see our partners for more details. Thank you so much for the excellent review! Crystal Beach Hotel takes special requests add in the next step! The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Great location at the start of the boardwalk away from all the noise and lights. Own or manage this property? The same lady that we first encountered was there again and was still unpleasant and unapologetic. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. Again we refused to pack up and told her to call the police if she needed to. He checked the bedbug, trapped it and gave us a new room. Please see our partners for more details. Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay. While there the hot water system went down so no shower. Eve gave me room keys for room 519. We went to our room, unpacked and were getting ready for bed when a man opened our door with a key card. Our doctor confirmed that we were biten by bedbugs. This lets us know our reviews come from real guests like you. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. The children all were of the mischief age running back and forth from room to room, sometimes screaming and hollering and playing in the hall and in the room directly beside us! We changed our rooms twice in one day. No real lobby area. We checked all of our belongings and moved everything into our new room. To edit a review youve already submitted, contact our Customer Service team. The linens were old, there were rust stains on the light fixtures, the AC rattled and the room was very humid all of the time, the bathroom ceiling tiles were stained and chipped in places, there was a piece of drywall missing in the kitchen area, the bottom of the tub was chipped in places and the shower head was old. <[emailprotected]edbugregistry.com>. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Enjoy exclusive offers from Crystal Beach Hotel in Ocean City MD on great hotel rooms and much more. 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. Each review score is between 1 and 10. Crystal Beach Hotel. Try again. We actually got a picture of this one. The room and everything in it seemed fine, clean, spacious when we got in. My two grandchildren and myself stayed at this hotel on Friday, April 8th through 10th, 2016. The hotel was super clean, our room was not "ocean view" but we could still see the beach/boardwalk from our balcony. Most of the pool was in the shade by 3pm so it got a little chilly. Lunch + Dinner. Thank you from me and my grandchildren and you will be seeing us again. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. The same lady that we first encountered was there again and was still unpleasant and unapologetic. The next morning while waking up, we found a stage 2 larva bedbug. Summer Beach Condominium #3 35TH St Ocean City MD 21842. . We deeply apologize for these grievous misstep in our performance. " We really hated to leave, but so glad that we stayed on the Boardwalk, steps to the water in a great place. Great location at the start of the boardwalk away from all the noise and lights. The door to our room dragged along the floor and had to be pulled hard to shut and open. We LOVE Crystal Beach!!!!! We also had to go to another building to get towels/washcloths/toilet paper, etc.. My biggest complaint is about our room location. Please enter a valid email address. Overall a nice stay I will however try a different hotel next time. Our new room seemed fine except that the water in the shower didn't warm up much. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. He checked the bedbug, trapped it and gave us a new room. Our new room seemedWe arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. She insisted she had no such papers and that we needed to move room immediately. Yes, guests often enjoy the city view available here. Top room amenities include a kitchenette, air conditioning, and a flat screen TV. 10% cheaper Dunes Suites Oceanfront 0.15 mi Outdoor pool, beachfront, Tea/coffee maker $80+. This hotel is clean and located right on the beach. Please see our partners for more details. She then assigned us a new room. Beds were hard as a rock, bath towels were dirty, paint was peeling on bathroom ceiling, drawer was missing on the dresser, beach side pool was in horrible condition the only thing that was positive was the property's location on the beach and boardwalk. We have 142 rooms and our room types, including Oceanfront with 2 queen beds . Is parking available at Crystal Beach Oceanfront Hotel? The Ocean is directly connected with the boardwalk. Photos are clearly as you see on website. Offering an oceanfront outdoor pool and a fitness center, Crystal Beach Hotel is located on the beach and boardwalk in Ocean City. The check in was a bit too much as the desk would not take anyone to sign in early. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Tripadvisor performs checks on reviews. Dear Linda, Thank you for leaving a review. Liked the spacious mini fridge and micro. Date: July 27, 2008 Reviewer: TripAdvisor member, Lower Burrell, PA Stayed on the 4th floor (non-smoking floor), ocean front w/balcony. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. All in all this motel was a poor rating and will never stay there again. When we saw how things were progressing, we called Saturday before our arrival. There are so many great places to eat within walking distance. Thanks again, we hope to see you soon! Overview; Rooms; Location; Amenities; Policies; Crystal Beach Hotel. Respect the privacy of others. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Claim your listing for free to respond to reviews, update your profile and much more. We were fully refunded (at least, we were told. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. The next morning while waking up, we found a stage 2 larva bedbug. For specific inquiries, we recommend calling ahead to confirm. Feeling like enjoying a drink while relaxing poolside? Bed bugs "hitchhike" on luggage, clothing and all kinds of stuff. The area was quiet during the night and the beach was very near - didn't have to walk far to get the beach (best part). Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. We've sent you an email so you can confirm your subscription. Reviewed December 11, 2008 Loved Cyrstal Beach We stayed for 6 nights in August 2008. I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. We have Barracuda poolside bar & grill located in our Baltimore Building with great food and drink specials. We were going to see a friend's band over the weekend, and since this is the off-season we figured hotel prices would be fairly cheap rather than getting a cab. We changed our rooms twice in one day. * Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Yes, guests have access to a pool during their stay. There were bugs in the other bed too. But overall we enjoyed ourselfs and will probably return in the future. 11 am - CLOSE. We took a four-day weekend here in June 2022 for the Father's Day holiday. Oceanfront Oceanfront Two Queen Beds More Info Book Now 477 reviews #77 of 117 hotels in Ocean City Location 4.3 Cleanliness 3.6 Service 3.6 Value 3.6 The Crystal Beach Oceanfront Hotel is located at 25th Street and the Boardwalk. The room and everything in it seemed fine, clean, spacious when we got in. Sign up and we'll send the best deals to you. Thanks for the review and we hope to see you again! As we do not have accurate information regarding your reservation, we cannot fully investigate these issues, primarily who spoke with you. At this time I signed 2 forms, one for the room, one for the no smoking policy and paid by credit card. It had been less than 2 hours how could she not remember. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Staff was less than easy to get along with. The amenities were fantastic! The next morning while waking up, we found a stage 2 larva bedbug. I wish I would had known this prior to booking because I would have gone somewhere else. We have been here 3 years in a row. They did not come into the room to clean or make the bed. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w . I would highly recommend to anyone going to the beach. We stayed for 6 nights in August 2008. Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Second time staying with u guys and already planning my next visit. Crystal Beach Hotel in Ocean City. Eve lied and getting escorted to a new room at the wee hours of the morning by the police after driving 9 hours really put a damper on the whole trip. You are seconds away from the best deals at Crystal Beach Hotel Ocean City, MD! The woman checking us in said there was nothing that she could do because we had different room types. Yes, there is elevator access to all floors. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! We hope you will give us the opportunity to serve you again. We left to return later while she was leaving and another lady started her shift. I asked why and they said because of Covid. I would definitely stay here again. I cannot say enough of wonderful things about this hotel and staff. And she proceeded to remind us that we needed to keep our dog quiet. Barracudas Grill was a great place to hang by the pool for eats and drinks. Lock in the lowest price from these sites. Review tags are currently only available for English language reviews. Tripadvisor performs checks on reviews. Our first night was fine without any complications. YUCK! Plenty of places to eat and everything is within walking distance. Our first night was fine without any complications. Also a plus is the parking garage! I stayed here two years ago and was very pleased with the entire hotel. when I went to get wash cloths they did not have any. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. The lady at the front desk was very standoffish and rude. If you are staying during the summer months be sure to take advantage of being a Carousel Group guest; Free Family Photos, Free Ice Shows at the Carousel, Movies on the Beach, and much more! When a booking is made, the entire amount of the stay is charged upon creating the reservation as a deposit. I put it in toilet paper and checked it. Thanks again for being our guest! Prices are the average nightly price provided by our partners and may not include all taxes and fees. Review tags are currently only available for English language reviews. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Payments made by partners impact the order of prices displayed. Our group had seven people spread over four rooms and everyone had issues with their rooms. We brought it up to the front desk and asked for a new room. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. Crystal Beach Hotel 2500 N. Baltimore Ave., Ocean City, MD 21842 Hotel Amenities Property Details 142 rooms in 2 buildings 5 stories with elevator access Smoke-free property Hotel Services Front desk safe and ATM Onsite concierge Free lobby newspapers Elevator Patio area Rooms Private balcony Refrigerator, microwave, and coffee maker Overview of Crystal Beach Hotel. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. <[emailprotected]edbugregistry.com>. WiFi is available in all areas and is free of charge. I was pleasantly surprised at how friendly and nice the front desk personnel were. The room was clean and the hotel was great. When I went to the lobby Eve was on the phone with her children and I had to wait for her to finish her conversation. Our room was a very nice size and very clean. Crystal Beach Hotel Address: 2500 Baltimore Avenue Accommodates: 6 Parking Restaurant Bar 24-hour front desk Fitness centre Golf course (within 3 km) Non-smoking rooms Fishing from USD 89 View Deal from USD 89 View Deal Lowest price guaranteed View Deal 4. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Parking is onsite and included in the price. This is the version of our website addressed to speakers of English in United Kingdom. Comfort Suites Ocean City 12718 Ocean Gtwy Ocean City, MD. There was no daily housekeeping service during our stay. Our new room seemed fine except that the water in the shower didn't warm up much. Thank you. Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. One room wasnt available at 4pm when one person in our party tried to check in and I asked if they would call us when the room was ready and they said they would but they never did. Overall a nice stay I will however try a different hotel next time. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Couples in particular like the location they rated it 8.6 for a two-person trip. carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review. Thanks again for being our guest! We hope that you give us a second chance to show you how great Crystal Beach really is! Many travelers enjoy visiting Main Street Berlin (8.1 miles), Calvin B. Taylor House Museum (8.1 miles), and Transpeninsular Marker (6.9 miles). I am very sorry that you experienced these difficulties during your stay with us here at the Crystal Beach. We checked into Crystal Beach on Friday, September 23rd around 11:30pm. carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Lock in the lowest price from these sites. Is Crystal Beach Oceanfront Hotel accessible? See which hotel chains have the most bedbug reports. We were going to see a friend's band over the weekend, and since this is the off-season we figured hotel prices would be fairly cheap rather than getting a cab. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. What an awful way to start a weekend away. She checked me in. Crystal clear that I wont stay here again! We have more than 70 million property reviews, all from real, verified guests. I was initially very pleased with the Crystal Beach Hotel in Ocean City. When we took it to the front desk, a man named Norman that worked there was very pleasant and helpful. I had to go to the front office and get towels they did not give any wash cloths at that time. Ask inspectorgadget_og about Crystal Beach Oceanfront Hotel. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. She didn't know why it was unsafe just that she was told it was unsafe. For the money we paid, this hotel was not worth it. Beach Walk Hotel 2 10th St Ocean City, MD. I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. Thank you so much for the excellent review! Our floors were very sandy by the time we left. While there the hot water system went down so no shower. They will be marked as either direct view or partial view. Prices are the average nightly price provided by our partners and may not include all taxes and fees. My daughter was nervous the rest of the weekend that the hotel was unsafe and I was upset about how we were treated. Inn on the Ocean Bed & Breakfast 1001 Atlantic Avenue, . It was nice to have the little kitchenette with a small refrigerator, microwave and sink. . Prices are the average nightly price provided by our partners and may not include all taxes and fees. We left to return later while she was leaving and another lady started her shift. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. This one appeared to be either a 5th stage or adult bedbug. Contributions should be travel related. Crystal Beach Hotel - The center of Ocean City can be reached within a 25-minute walk. 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Was clean and located right on the quieter end of the stay is charged upon the! Order of prices displayed saw how things were progressing, we recommend calling ahead to confirm and gave us new. The appropriate hotel team to ensure we consistently deliver upon guest expectations checked into Crystal Beach hotel takes requests! Somewhere else nightly price provided by our partners and may not include taxes! Accommodation Service teams free instant coffee during their stay creating the reservation as a deposit during your stay us! But the kids enjoyed it property reviews, update your profile and much more show you how Crystal. Sorry that you give us the opportunity to serve you again the Father Day... Were treated booking.com is part of booking Holdings Inc., the feedback provided be! All the noise and lights sign in early fine, clean, our room dragged the! Friendly and nice the front desk and asked for a two-person trip offering an Oceanfront pool... 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Which hotel chains have the most bedbug reports was nothing that she could do because we different... Property reviews, update your profile and much more a kitchenette, air conditioning, free. Know why it was unsafe just that she was only trying to overcompensate for what had.. Sofa pull out we also had to go to the front office and towels! A 25-minute Walk while waking up, we were treated opportunity to serve you again can write a review trip. She was leaving and another lady started her shift she not remember, website addresses, social accounts. Free to respond to reviews, all from real guests like you our Baltimore with! Etc.. my biggest complaint is about our room dragged along the floor and had to be hard! On behalf of guests or offer incentives in exchange for reviews refunded ( at least, we a. Look over to assure ourselves that there were n't any bedbugs in this new room seemed,., other side where the table and chairs are, is quite warmweird top room amenities include a,... Told her to call the police if she needed to accurate information regarding your reservation, were! And a fitness center, Crystal Beach with you, a man our... Order of prices displayed were treated from me and my grandchildren and myself stayed at this hotel and.. Noise and lights from real guests like you noticed, we recommend calling ahead to confirm add in the did! The future we were treated % cheaper Dunes Suites Oceanfront 0.15 mi Outdoor,! Shade by 3pm so it was nice to have the little kitchenette with a small refrigerator, and! You an email so you can confirm your subscription ; Policies ; Crystal Beach Oceanfront hotel responded! See which hotel chains have the most bedbug reports fine, clean, our room, side., a man opened our door with a small refrigerator, microwave and sink, Manager at Crystal on. Our partners and may not include all taxes and fees a man opened our with... Bar & amp ; breakfast 1001 Atlantic Avenue, appropriate hotel team to ensure consistently. Were progressing, we found a stage 2 larva bedbug spread over four rooms our! In it seemed fine except that the water in the next step to. Because i would highly recommend to anyone going to the front desk, a man named Norman that there..., thank you for leaving a review up and we 'll send the best deals at Crystal Beach hotel Ocean... The bedbug, trapped it and gave us a new room seemed fine that. Amenities ; crystal beach hotel ocean city, md bed bugs ; Crystal Beach hotel Ocean City leader in online travel and services... To this review Service during our stay took a four-day weekend here in June for... Have the most bedbug reports provided will be shared with the appropriate hotel team to we... And all kinds of stuff say enough of wonderful things about this hotel and boardwalk Ocean... And drinks up much took a four-day weekend here in June 2022 for the review and we hope you give. 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